Many of the people who have visited The International Fire Training Centre or trained here will know Andrea, the Housekeeping Team Leader.
Andrea won a Values Award from Serco earlier this year in recognition of the work she’s done on operational excellence, engagement and customer care. Serco liked the story so much that they shot a video recently.
We would like to share this with you for those who know Andrea but also for those who would be interested to hear some of the things that Andrea values in her role and that make her such an engaged, effective and respected member of the team.
You can view Serco’s employee profile of Andrea Clarke below.